Introduction
At Comfty® Gaming Chair, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website.
Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use our website.
Information We Collect
We only collect information about you if we have a reason to do so – for example, to provide our products and services, to communicate with you, or to make our website better.
We collect the following types of information about you:
- Contact information that you provide by filling in forms on our website. This includes information like your name, email address, mailing address, phone number, and any other information you choose to provide.
- Information you provide in public forums. If you contribute information to chat rooms, message boards, review sections, or other public forums on our website, that information can be read, collected, and used by others. Please keep in mind that any information you disclose in these areas becomes public.
- Transaction information. If you purchase products or services from us, we will collect certain information about the transaction. This includes things like what you purchased, when and where the purchase occurred, the amount charged, and the payment method.
- Usage information. We collect information about your interactions with our website. This includes things like the pages or content you view, your searches for products, any buttons or links you click, the referring webpage, your IP address, and the type of browser and operating system you use.
- Device information. We collect information about the device you use to access our website. This includes things like the type and model of device, device settings, operating system and version, unique device identifiers, and crash data.
- Geolocation information. If you permit your device to share geolocation data, we may collect information about your precise location.
- Cookies and similar tracking technologies. We use cookies and similar tracking technologies like pixels and local storage to collect and store information when you interact with our website. This allows us to provide features and functionality on the website, measure and improve website performance, allow you to share content on social media, enable ads delivery, detect bots and prevent fraud, and remember your preferences.
- Third party analytics. We use third party analytics services like Google Analytics to help understand your usage of our website, improve our content, and measure effectiveness of advertising efforts. These services use cookies and similar technologies to collect and analyze information about use of the website, such as browsing actions, pages or content viewed, clicks, downloads errors, time on page, referring URL, searches, device ID, and type of operating system.
How We Use Information
We only use your information for purposes that are appropriate based on the relationship we have with you, such as:
- To provide our products and services to you
- To communicate with you
- To optimize our website and product offerings
- To protect against fraud, abuse, security risks, and technical issues
- To market and advertise to you, including interest-based advertising
- To comply with legal obligations
- For any other purpose that we disclose at the time you provide information, with your consent, or as permitted by law
How We Share Information
We do not sell or rent your personal information to third parties.
We only share your information in the following circumstances:
- With third party service providers. We share your information with third party service providers that perform services on our behalf, like payment processing, order fulfillment, email delivery, hosting, auditing, marketing, research, customer support, and data analytics. These service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes.
- For business transfers. If we are involved in a merger, acquisition, financing due diligence, bankruptcy, reorganization, or sale of some or all of our assets, your information may be sold or transferred as part of that deal. We will notify you in advance of any such proposed disclosure.
- Legal requirements. We may disclose your information if required to do so by law or in response to a request from a government agency or law enforcement authority. We also reserve the right to disclose your information to investigate, prevent, or take action regarding any suspected illegal or fraudulent activity or to protect and defend our rights, users, systems, and website.
- With your consent. We may share your information in any other circumstances where you provide consent.
Retention of Personal Information
We retain personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is permitted or required by law.
Information associated with your account will generally be kept until your account is deleted, unless we no longer need the data to provide products and services. Data relating to purchases and transactions is retained for our business records unless deletion is requested.
We may retain some information after account deletion or request for deletion where we have a legal obligation or legitimate interest to do so, such as fraud prevention, for so long as required by law, or to preserve evidence.
Your Choices & Rights
You have certain choices available to you when it comes to your personal information. Below is a summary of those choices, how to exercise them, and any limitations.
Accessing, Updating, Correcting Personal Information: You can access, modify, or request deletion of your personal information by managing your account settings or contacting us directly. While we strive to honor all reasonable requests, we reserve the right to retain information for legitimate business purposes as permitted by law.
Marketing Communications: You can opt out of marketing emails by clicking the “unsubscribe” link in any promotional message we send you or by adjusting your account settings. This will not opt you out of essential notifications related to your purchases, accounts, or orders.
Cookies: Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Please note if you choose to remove cookies, it may impact your experience on our website.
Do Not Track: Our website does not respond to Do Not Track browser settings at this time.
Data Portability: In some cases, you may have the right to download certain personal information in a portable format. You can contact us to request data portability.
Additional Rights: In some cases, you may have additional rights available to you under certain laws, such as the right to request deletion of data we have about you. You can always contact us to determine if any additional rights apply to you.
We aim to fulfill valid requests within 30 days whenever feasible. If you exercise any of these rights, we will not disadvantage you and we will make reasonable efforts to comply with your request as required by law. To exercise these rights, please contact us as indicated at the end of this policy.
Security of Personal Information
We take precautions to protect your personal information against unauthorized access, loss, misuse, disclosure, and alteration. For example, sensitive information you provide is transmitted using industry-standard encryption, and we require employees and third party service providers to protect the confidentiality of your personal information.
Despite these efforts, no method of transmitting or storing data over the internet is completely secure. We cannot guarantee the absolute security of your personal information. If you have reason to believe your interaction with us is not secure, please contact us immediately.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as your jurisdiction.
When we transfer personal information across borders, we take steps to ensure your information receives an adequate level of protection.
Children’s Privacy
Our website is not directed to children under 18. We do not knowingly collect personal information from children under 18 without parental consent, unless permitted by law. If we learn that a child under 18 has provided us with personal information, we will take steps to delete such information. Contact us if you believe a child under 18 has provided us with personal information.
External Websites
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of these external websites. We recommend you read the privacy policies of each website you visit.
California Privacy Rights
If you reside in California, you have certain privacy rights available to you under the California Consumer Privacy Act (CCPA). These include:
- The right to know the personal information we collect, use, and disclose about you
- The right to request deletion of your personal information
- The right to opt out of sale of your personal information
To submit an information request or exercise your rights under CCPA, you may contact us as indicated at the end of this policy. When handling a verified request, we will not discriminate against you for exercising your rights under CCPA.
Changes to this Policy
We may make changes to this Privacy Policy from time to time. If we make any substantial changes, we will notify you by posting a prominent announcement on our website homepage. We encourage you to review this policy periodically to stay up to date about our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
- Email: [email protected]
- Phone: (888) 555-1234
Thank you for taking the time to read our Privacy Policy.
Effective Date:
This Privacy Policy was last updated on January 1, 2023.